INSURANCE-PREFERRED CONTRACTOR
DH Construction handles ice and snow damage reconstruction for residential and commercial properties. We’re an insurance-preferred contractor with the Xactimate expertise and carrier relationships to move your claim forward quickly.
REACH OUR COMMERCIAL TEAM
Ask specifically for a commercial project manager when you call.
Available 24/7 for emergency response in the Sacramento area only.
Ice And Snow Damage Restoration
Ice and snow claims are frequently under-scoped during the initial adjustment, especially when ice-dam water has migrated into wall cavities. DH Construction’s estimators document the full moisture envelope before reconstruction begins.
Ice dam losses are particularly prone to initial under-scoping because the visible damage (stained ceilings, damp drywall) doesn’t always reveal the full extent of water migration. Melting ice behind a dam can track along roof framing and into wall cavities well beyond the visible water entry point.
We can utilize moisture mapping and/or thermal imaging if it is available to help our scope documentation. We do not have or use these devices ourselves. Doing so helps us prevent the costly scenario where reconstruction is complete, but moisture left in the wall cavity leads to mold and a callback.
The differentiators that matter to property managers, risk managers, and commercial adjusters.
Carpenters, electricians, plumbers, and finishers on staff, not subcontracted. Faster mobilization, better quality control, single accountability.
Active project volume means experienced crews and established carrier relationships across all major commercial markets.
Dedicated project management protocols for high-dollar, multi-system, or multi-tenant events.
Estimates prepared in the format carriers require, with proper commercial pricing and code upgrade documentation.
HOW WE WORK
1
Roof tarping, temporary repairs, and site security where needed after storm events.
2
We can assist in coordinating moisture mapping to establish the full extent of water intrusion from ice dam or pipe failure before scoping reconstruction.
3
Full reconstruction estimate aligned with carrier expectations, including code-required upgrades.
4
Meet with the adjuster to review the moisture documentation and resolve scope questions before demolition.
5
Framing and roofing restored to pre-loss or code-compliant condition. Insultation, drywall, flooring, and finish systems built.
6
Project walkthrough confirms all scope items are complete.
An ice dam forms when heat escaping from the living space warms the roof deck and melts snow. The meltwater runs toward the colder eaves, refreezes, and creates a dam of ice. As more water backs up behind the dam, it finds paths under shingles and into the wall and ceiling assembly. The result is water damage that looks like a roof leak but has a different cause. DH Construction can help coordinate the assessment of ice dam losses using thermal technology, providing evidence that adjusters need to approve a proper reconstruction scope.
Generally, yes. Sudden and accidental losses from ice dams, frozen pipe bursts, and snow load collapse are covered under standard policies. However, gradual ice dam damage that developed over time may face coverage disputes. DH Construction prepares documentation that establishes the sudden and accidental nature of the loss.
Flat or low-slope roofs can fail under excessive snow accumulation. The reconstruction scope after a partial or full snow-load collapse may involve structural framing, roofing systems, interior finish, and MEP systems. DH Construction handles the full reconstruction scope, including coordinating with structural engineers when needed for load-bearing repairs.
Yes, the Sparks/Reno market is our primary focus for ice and snow damage claims. Sierra Nevada weather patterns bring heavy snow accumulation and significant freeze-thaw cycles to Washoe County, Truckee, and Lake Tahoe communities. DH Construction serves the Northern Nevada and Lake Tahoe region and understands the specific construction conditions and insurance carrier relationships in that market.
WHERE WE SERVE
Call us to reach our team from any service area. For large-loss inquiries, ask specifically for a commercial project manager.
TALK TO A SPECIALIST
For large-loss inquiries, business interruption events, or multi-tenant losses, ask specifically for a commercial project manager when you call.
CALIFORNIA
Sacramento County and the greater Capital Region, including Elk Grove, Roseville, Folsom, and West Sacramento.
CALIFORNIA
Butte County commercial reconstruction, including retail, multi-family, and institutional properties.
NEVADA
Washoe County reconstruction, including the Reno-Sparks metro commercial corridor all the way to Lake Tahoe.
Ice And Snow PROPERTY DAMAGE
Contact us to discuss your restoration needs. We respond to all emergency inquiries in the Sacramento area only.